Apple recalls adaptors: what it means for testing and tagging

January 2016

Tech giant Apple has announced an enormous recall of product adaptors for its iPads, iPhones and MacBook models sold between 2003 and 2015, including both Australia and New Zealand.

This voluntary recall was initiated after it was discovered there was an electric shock risk if touched.

It is important to remember that even faulty products are capable of passing standard tests. 

This means if you come across any of these affected Apple products while testing and tagging, you need to inform your client that they've been deemed faulty, as well as withdrawing the item from service with a failed tag.

Also, to be on the safe side, you'll need to be extra vigilant for when you come across Apple wall plug adaptors and check them properly if you're unsure.

To help discover if the adaptor has been affected, Apple have released instructions, advising that you can check it by removing the adaptor from the power brick and then checking the inside slot.

An affected wall plug adaptor will contain 4 or 5 characters or no characters at all on the inside slot. If this is the case for the adaptor that you own, you need to take it into an Apple store to be replaced.

If there is a country code written instead, for example AUS or EUR, then your adaptor model isn't one of the affected ones.