Fee Policy
Test & Tag Training is a provider of High Quality Training. It is the intention of Test & Tag Training to maintain an effective Financial Management System.
All course fees received in advance are deposited into a Holding Account with the NAB Bank. The Receipt of Fees is documented and deposited into the holding account in accordance with the ATQF Standards for Registered Training Organisations.
Payment In Advance
In order to secure course bookings, payment must be received at least 5 working days prior to the start date of the course. In the event of the course being cancelled or postponed all monies will be refunded in full.
Refund Policy
In the event of the course being cancelled or postponed by more than 4 weeks, all fees will be refunded. To withdraw from a course prior to commencement and obtain a full refund, a notification of intention, not to attend must be received in writing by Test & Tag Training at least five (5) working days prior to the start of the course. In the event of a withdrawal within five (5) working days prior to the start of the course, an Administration Fee of $50 + GST will be charged. This Administration Fee will be refunded in full if a course is booked & paid for at a later date.
To view our full Policy & Procedure download Test & Tag Training Refund Policy
Complaints & Appeals Policy & Procedure
