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Lifetime Support, Guaranteed.
At Test & Tag Training, every student of ours gets free lifetime technical support. Our goal is to ensure you can properly test and tag safely and correctly. Rest assured that our team of test and tag experts are always here to assist you when you need it the most.
Test & Tag Industry Experts
Our Technical Support Team have decades of experience and knowledge to share. They are testing and tagging experts with extensive knowledge of testing equipment and PAT testers. Whether you need help operating your test and tag machine, need advice on how to test an electrical appliance or you’re not sure about the result you are getting, our team is here to help.
Dependable Advice
We are a Registered Training Organisation that has been rated the #1 test and tag training course provider in Australia for the last 4 years. Our courses are designed to meet the highest industry standard, and we offer exclusive post-course support for our students. Our main goal is to ensure that every student of ours is ready to Test and Tag on their own while ensuring the safety of themselves and others. So, you can be sure you will always receive dependable and honest advice.
Free for a Lifetime
When you take any course with us, you become a student with us for a lifetime. We will be there with you throughout your entire test and tag pathway to help with whatever you may need - with no expiry date. This is a completely free service. You can call, email, chat or visit us in person anytime during business hours and we will be there to assist. Contact Us.
Support Anywhere in Australia
Our team of test and tag experts are available to support you no matter where you reside in Australia. We service every state and know the Australian Standards intimately and how it affects your region. We also have physical offices situated in both Victoria and Western Australia if you prefer to speak to us face-to-face.
FAQ
What does "lifetime support" mean exactly? Is there a time limit or expiry date?
When you take a course with Test and Tag Training it comes with Lifetime Technical Support, meaning you can access expert advice whenever you need it. We guarantee help is always available to our students. If you’re facing any technical difficulties while using a PAT tester or are unsure of the results you’re getting and want to know how you can interpret them or if there are any industry-specific issues you need guidance with or any other course-related questions, our team is there to answer any sort of questions, for as long as you need it.
How can I contact the technical support team?
Our technical support team are available at all times during business hours. You can contact us via phone calls, emails, live chat, or in-person support, whichever is most convenient for you.
What hours of the day can I contact the support team?
Our commitment to assisting you doesn't stop with business hours. While our regular support hours are Monday to Friday 8.30 am – 5 pm, we understand that urgent issues can arise at any time. If you encounter an urgent matter outside of our regular support hours or during weekends, please don't hesitate to reach out to us via email. You can write to us with your query, concern, or issue, and our dedicated support team will get back to you at the earliest time possible. Rest assured that your concern will not go unnoticed.
Is lifetime support available to students who bought equipment several years ago?
Regardless of when you did the course with us, our dedicated support team is ready to assist you with any inquiries, troubleshooting, or technical assistance you may require. We believe in fostering lasting relationships with our students, so feel free to reach out to us at any time.
Are there any resources available to help me troubleshoot common test and tag challenges on my own?
Definitely! We have plenty of Useful Test & Tagging Resources available on our website that you can refer to at any time. We're here to help you on your test and tag pathway and we'll answer any question you might have. If you need further assistance, feel free to call us.
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