Free Lifetime Technical Support

Our relationship with you doesn’t end when your course does. Every Test & Tag Training student receives free lifetime technical support by phone, email or in person.

Whether you need help using your PAT, choosing the appropriate test, interpreting a result or dealing with unfamiliar equipment, our experienced team is here to help you test and tag safely and confidently.

Need technical help? Call1300 848 302 (8:30 am - 5:00 pm, Monday to Friday) or send us an email

What Can We Help You With?

Contact our technical support team if you need help:

  • Setting up or using your portable appliance tester
  • Choosing the appropriate test for an appliance
  • Understanding an unexpected test result
  • Testing an unfamiliar item
  • Applying test tags or recording results
  • Recognising when equipment falls outside your training or should be referred to a licensed electrician

If you're unsure, ask us. We'll help you identify the appropriate next step rather than risk damaging equipment or carrying out work beyond the scope of your training.

Support for Life, No Matter When You Trained

Free lifetime technical support is available to every Test & Tag Training student, whether you completed your course face-to-face or online. There is no expiry date and no charge for contacting us.

To help us answer your question, tell us which PAT you're using, what you're trying to test and any result or message displayed by your tester.

Need technical help? Call1300 848 302 (8:30 am - 5:00 pm, Monday to Friday) or send us an email

Explore Our Test & Tag Courses

Whether you’re getting qualified, refreshing your knowledge or developing additional skills, we have a course to suit your next step.

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